Frequently Asked Questions

What is United Way of Sumner County?
United Way of Sumner County is a local 501(c)(3) non-profit agency that brings people and communities together to advance the common good. We partner with local nonprofit health and human service agencies, businesses and individuals to address our community's most pressing needs.

Our objective is to unite caring people to build pathways out of poverty, creating opportunity for all.

What does United Way do?
Our work helps provide the building blocks for a good life through efforts in four areas: Education, Income (Financial Stability), Health, and Rebuilding Lives. We do this by providing support to 32 non-profit health and human service programs that serve residents throughout Sumner County.

Who and where do you help?
United Way of Sumner County and its partner programs serve people throughout all of Sumner County, including those in Gallatin, Hendersonville, Portland, Westmoreland, White House, and unincorporated areas.

Who runs United Way of Sumner County?
Our dedicated staff works with knowledgeable, well-trained volunteers who represent our diverse community. They carry out the planning and implementation of United Way functions.

  • A volunteer Board of Directors made up of Sumner County business and community leaders sets policy and strategic direction.  

  • Various volunteer committees oversee financial practices and the allocation of the funds we raise.

  • A paid staff made up of the Executive Director, Chief Development Officer, part-time Finance Manager, and part-time Projects Coordinator operates United Way of Sumner County on a day-to-day basis.

Our volunteer network is a key reason why our administrative and fundraising costs are among the lowest of any nonprofit. More of your contribution goes directly to help people right here in Sumner County.

Are United Ways related?
There are approximately 1,400 community-based United Ways across the United States and another 500 United Ways internationally, and each is separately incorporated and independently governed by local volunteers. Many of these organizations are similar in their mission and structure, but some are very different.

We pay a voluntary membership contribution for the rights to use the United Way name and logo, and support broader community impact goals through United Way Worldwide, an umbrella organization that attacks the same problems on a national and global level, and provides guidance, training and development services to local United Ways. These dues are one percent of each dollar contributed.

Contributions raised in Sumner County stay here, and decisions about which programs to invest in and which partnerships to pursue are made here in our local community by our local Board of Directors.

How old is United Way of Sumner County?
United Way of Sumner County was formed in 1977 by local leaders who wanted to make a difference in their community.  More history.

What's your focus?
Our work focuses on four areas: Education, Income/Financial Stability, Health, and Rebuilding Lives. All of our partner programs and initiatives support these areas.

Who decides which programs you invest in?
Knowledgeable volunteers and experts from our community carefully screen and select the programs funded by your contribution. Their recommendations are reviewed and approved by our volunteer Board of Directors.

After selection, these programs are rigorously monitored to ensure they produce positive, measurable results. Every year, all of our programs go through a competitive review process to ensure that the most effective programs in our community are receiving support. We publish our allocations each year on our website and in our Annual Report so our donors know the impact of their contributions in our community.

How much is used for 'overhead'?
Donations designated to non-partner agencies have a 15.0% deduction applied to cover United Way of Sumner County's expenses of fundraising, processing, and distributing the donation.

According to the Better Business Bureau, a non-profit organization is using contributions responsibly if overhead is limited to 40 percent or less of total donations.

How much money was raised last year?
Thanks to our generous community, United Way of Sumner County raised $907,554 through our annual campaign in 2018.

How can my agency become a United Way agency?
The United Way of Sumner County accepts Letters of Intent from November 1st – November 30th each year (In 2019, our office is closed for Thanksgiving Nov. 27-29, so Letters of intent will be due by the end of business on Monday, Dec. 2.) (This is the only 30 day window each year when they will be accepted). No reminders will be sent to anyone who inquires throughout the year.

CLICK HERE for a copy of the Letter of Intent. Follow all directions.


  • An agency must be tax exempt under Section 501(c)(3) of the Internal Revenue Code AND have been in operation for at least 2 years.
  • Only health and human services agencies are eligible to apply, who do not duplicate services of other current funded partners.
  • Agencies will submit a Letter of Intent for NEW programs for which funds are being requested. The United Way Executive Allocations Committee (EAC) will conduct an initial review of proposed programs. The EAC volunteers then will review, discuss and rank proposals and invite selected agencies to submit a full grant application. Agencies will then be notified by December 15th IF their organization’s or program’s Letter of Intent will be provided with a grant application for the following year.
  • Only those agencies invited to submit a full proposal will be considered for funding. The programs proposed are limited to those that were identified in the invitation to submit a grant application.  

Evaluation Criteria - the United Way of Sumner County will:

  • focus on community investments that have the potential to achieve a positive impact in our community;
  • make funding decisions based on program outcomes and community impact;
  • base decisions on objective measurements of program outcomes.

I don't benefit, so why should I give?
You, a family member, friend or coworker may have already used the services of United Way of Sumner County partner agencies without realizing it.
We all win when children succeed in school, when families are financially stable, when people have good health, and when those enduring tragedy receive the help they need to put their lives back together. When you support United Way, you help build a better life for us all.

How do I give to United Way of Sumner County?
The easiest way to give to United Way of Sumner County is through a recurring payroll deduction that is set u
p during your annual workplace campaign. One-time payroll deductions and one-time gifts of checks or cash can also be given during workplace campaigns. If your employer does not host an annual workplace campaign, you can:

Give securely online by credit card through our website; or

You can mail a check to:
United Way of Sumner County
1531 Hunt Club Blvd., Suite 110
Gallatin, TN 37066

Thank you for supporting United Way.

What is the difference between designated and undesignated gift?
A designated gift restricts your gift to a specific 501(c)(3) organization. An undesignated gift takes advantage of United Way of Sumner County’s thorough, research-based program selection that gets the money to the issues and areas that need it most. This allows you to help the most people and do the most good for our entire community.

Why would I want to give an undesignated gift?
An undesignated gift to United Way of Sumner County allows you to help more people than a gift to a single agency could. Our community’s problems are interrelated and only United Way’s diversity of programs work to address the interrelated and complex causes of community issues in a way that no single agency can.

Is my donation to United Way of Sumner County tax-deductible?

How is my donation used?
We partner with other non-profits in programs that have measurable goals and results, ensuring your money is being used wisely.  Our funded partners are reviewed annually for results and to make sure they are on track. Also, we are governed by community volunteers who set policies and oversee our financial practices.

What's the difference between UWSC and other non-profits?
Making a gift to United Way is the most effective way to help our whole community. Our unique ability to work across complex issues with dozens of community partners is unmatched.

We mobilize volunteers and convene partner agencies, corporations, community leaders and policymakers to make broad, systemic changes like no other organization can on its own.

Our programs help people in crisis get back on their feet, help prevent future problems, and help build a stronger community for all of us.

Where can I go for help?
United Way 2-1-1™ can connect you to thousands of community resources—from job training programs and childcare to counseling services and financial assistance. Staffed by trained professionals, this free, confidential help line is available 24/7.

Does United Way of Sumner County fund abortions?
United Way of Sumner County DOES NOT fund abortions or Planned Parenthood. We do fund Cumberland Crisis Pregnancy Center, a faith-based agency that provides counseling services, support groups, and parenting classes for individuals and families facing crisis pregnancies.